Simon Pearce Waterbury Tealight in Gift Box Simon Pearce

Prompt Shipping and professional packaging

Our long-standing relationships with UPS FedEx DHL and other carriers around the world lets us offer a range of shipping services. Our warehouse staff will package every item to our exacting requirements. Before shipping the goods are thoroughly inspected and secured. We ship to thousands clients every day from all over the world. This is a testament to our determination to become the largest online retailer globally. Warehouses and distribution centers are located throughout Europe and the USA.

Orders that include more than one item are given processing time in accordance with the item.

Prior to shipping, we inspect the ordered items carefully before shipping. The majority of orders are delivered within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

Due to the multiple parties involved which include the factory as well as the warehouse, we're unable to fully manage stock. The actual stock can fluctuate at any time. It's possible that your order will be unable to fill after you place the order.

Our policy is for 30 days. If 30 days have gone by since your purchase however, we're unable to give an exchange or refund.

The item must not be used and in its original condition. It must also be in its original packaging.